shipping info

Oct 16, 2024 Shipping Update 

We are excited for the cooler temperatures, which mean that we can start using less packaging and less expensive shipping methods. By default, all orders will be packed with an insulated mylar wrap, and ice packs if it seems appropriate for the recipient's address. 

Shipping methods will be limited to those with 1-2 day transit options. If the high at your destination is expected to be over 75, we strongly suggest addition of an optional insulated styrofoam cooler at checkout.  

 

Current shipping options are limited to UPS only, given a number of disappointing delayed shipments with USPS.

Please note that shipping duration does NOT include processing time, which is currently averaging 1-3 days.   We ship Monday-Wednesday, in hopes of minimizing time that boxes remain in mail facilities. In event of unseasonably warm weather, we reserve the right to delay shipping by a few days until conditions are more favorable.

Our goal is to give the chocolates the best opportunity to arrive in perfect condition.

Please be sure to keep an eye on tracking information the day the chocolates are scheduled to arrive, so they do not sit on a porch or hot mailbox, which no amount of insulation can protect against. If this is a gift, please advise the recipient that chocolates are en route. While surprises are lovely, no one enjoys a surprise of melted chocolate!

Finally, free local pickup at Tea on Piedmont  in Oakland and at the San Rafael kitchen are both options available to our customers, and we are continuing to look for other Bay Area pickup partners.  Please email info@formosachocolates.com if you know of a local business that might be a good fit!